FREQUENTLY ASKED QUESTIONS
What is SCM Cloud Mining?
SCM Cloud Mining is a digital-currency (or crypto-currency) cloud mining service that offers an easy and safe way for you to purchase hash power without having complex hardware and software setups.
SCM offers hosted cryptocurrency mining services and a variety of mining related solutions to small and large-scale customers. Your Cloud mining contract with SCM is for a one-year interval.
“Crypto Joe” heads up our USA based team of mining experts with extensive knowledge of the digital currency sector specializing in development of efficient and reliable US based mining facilities
What are the Maintenance Fees?
The maintenance fee covers all costs related to mining including electricity cost, cooling, maintenance work and hosting services. It is calculated at a “per TH/s” and is automatically deducted from the account on a daily basis. You will find the current maintenance fee details in the contract.
An example of the maintenance fee is: if your fee is .0035/10GH/s so 1TH/S in maintenance fees are calculated as -- .0035 per 10GH/s*100*30 days = $10.68 / per month
Where is our mining farm located?
As you can imagine, for security reasons we do not disclose specific locations of our mining farms. In general terms know that we are US based with all of our digital farms and have the world-class mining technology and secure environments. Sustainability sensible; at Super Crypto Mining company we have continue to develop utility scale electric generation while adapting heat exchange technology, renewables and energy storage to reduce operating costs, burden on the grid, and therefore reduces environment!
What coins can be mined with SCM?
You are able to mine Bitcoin directly via our mining allocation page. The availability of Cryptocurrencies you can mine will be expanding and will always be identified on the contract you have chosen. Keep an eye on us as we add new coins to this list from time to time.
What are the expected returns?
Digital coin mining is highly dependent on the prices and network difficulties of the specific cryptocurrencies that you are mining, which cannot be predicted. It would not “look right” if we provide data on the mining performance and selling contracts at the same time. Therefore, we recommend all our clients to do their own research and do their own performance calculation. References we can recommend, and they include websites like www.coinwarz.com and www.investing.com . Remember that cloud mining has a daily maintenance fee which is identified on the dashboard and deducted from the daily earnings. * Please note that the websites referenced are independent sources of reference and in no way affiliated with Super Crypto Mining in any manner.
What does “100% uptime guarantee” mean?
It is always possible that mining hardware crashes, slows down or completely breaks. In all these cases, our algorithms ensure that other miners are allocated to the relevant pools to fully compensate for possible hash power loss. This way you will never lose a second of mining time.
Which pools does SCM utilize for mining?
We do not publish a list of pools we are using. Our main criteria for a good pool are: reliability, fee structure and reject rate.
Is purchasing hardware yourself a better alternative?
One might think that buying miner X is slightly cheaper than hosted mining but buyer beware, there are a number of “hidden” costs related to purchasing and maintaining a miner that change the economics significantly such as Shipping costs and Customs dues / VAT (tax). Costs for additional equipment: when buying miners from larger retailers you often have to buy additional equipment like an extra PSU that matches the electricity specs for your country, control units and specific shelves to store them efficiently. This adds up significantly to the overall price for hash-power. Electricity: having the machines at home not only brings heat and noise, but also an increase of your electricity bill; an important factor that can be underestimated. All this prior to system set-up which is a whole new set of challenges. Beginners often underestimate the amount of work and technical knowledge that is needed to bring the device up and optimize its settings. People like our own “Crypto Joe”, who is an industry expert and spends days and weeks understanding developing, maintaining and training other in-house technicians on the ASICS technology. Maintenance: hardware failures, outages and crashes could lead to downtimes between seconds and weeks. If your unit breaks you have to return it and start from scratch (by the way: check the guarantee time of your miner; it is often less than a year). With SCM Mining you have a guaranteed uptime of 100%: in case one of your units fails another unit will be switched over and start mining for you the very same second. Electricity: having the machines in your home not only brings heat and noise, but also a significant increase of your electricity bill; an important factor that many underestimate. We support you no matter what: SCM supports mining at home and even offers an industry leading and affordable Miner for sale to the home and commercial markets. We also realize that many users do not know about all of the hidden costs. If you compare the true costs, you will notice that SCM prices are very competitive. We strive to provide you the best possible mining experience.
How can you pay?
We currently accept the following payment methods: credit card (Visa / Mastercard) - Minimum USD 50. For orders under USD 100 a fee applies.
How frequently will I receive my payouts?
Payouts are generated daily, but you will receive your payouts only once they have accumulated to a certain quantity. For example, as to April 2018, the minimum payout for BTC is 0.05 BTC. This minimum payout is established in order to avoid that customers pay excessive fees for receiving small payouts in their wallets.
How to reach us if you have further questions?
Customer service is our highest priority! We know how important it is for a potential investor to find answers to their questions. Making decisions is not only about having the good feeling, but also about understanding the business concept in detail. Therefore, please contact us any time at info@supercrypto.com if you need any help. We look forward to hearing from you!